Frequently Asked Questions (FAQs)
eMotion Motorcycle Art Inc.
How are giclée art prints made?
Artist Manon Elder creates the original motorcycle art with oil paints on canvas. A high-resolution scan of the original painting creates a digital file which is used in a process that screens oil-based inks onto professional artist-grade canvas. Once the colors are dry, the canvas is varnished for UV protection. The completed giclée art print is hand-numbered and signed by Manon Elder.
How are the giclée art prints shipped?
The canvas art prints are rolled and placed in mailing tubes. The mailing tubes are shipped by courier to the customer. There is a $15.00 shipping charge, or free shipping with an order of two or more prints.
How are the art prints hung on the wall?
When you receive your art print, take it to a framing shop and ask them to stretch the canvas print onto a wooden stretcher frame. The cost is approximately $.75 per united inch.
Therefore $.75 x 30= $22.50 would be the cost of stretching the print onto the frame. Always get a quote. The framers can also make the print ready to hang by screwing eyelets into the stretcher frame and stringing picture frame wire. The art print has been surrounded with a generous border of neutral color so that it does not require framing unless it is desired.
How can I contact eMotion Motorcycle Art Inc. (“eMotion”) ?
· phone: toll free in North America 1-800-644-2088
· fax: 250-598-8299
· email: email@example.com
· post: eMotion Motorcycle Art Inc.
2197 Fair St.
Canada V8R 2G9
· website: www.emotionmotorcycleart.com
What are the terms and conditions of sale?
· All orders must be prepaid
· 7% GST will be charged on shipments to Canadian addresses
· Delivery is 4-6 weeks after receipt of payment
· All sales are final
· Goods may be exchanged if damaged in shipping. Call eMotion for approval before returning any prints.
How can I order a print?
To order a reproduction art print, please call 1-800-644-2088. You may pay for your print in the following ways:
If you reach our voice mail, please leave your name and phone number and we will call you back.
You may also place your order through:
Just state the name of the print, the size and price and state how many you would like of each print ordered. Add $15.00 if only one print is ordered or nothing extra for shipping if 2 or more prints are ordered. State the total and we will call back and confirm.
No print will be shipped until payment has been received and deposited.
What if I have a complaint?
Complaints may be communicated to eMotion by phone, fax or email. You will be contacted within 72 hours.